BetPro FAQ – Frequently Asked Questions & Full Answers

No. Under BetPro's policy, each person may hold only one account. Creating multiple accounts may result in all accounts being suspended and any balances being forfeited.

Login Page Go to the login page and click the "Forgot Password?" link. An OTP will be sent to your registered mobile number or email. Once you verify with the OTP, you can set a new password.

You can update your mobile number, email, and password from Account Settings. However, to change your name, you'll need to contact BetPro support and go through a verification process.

KYC verification is required for your first withdrawal or when transactions exceed a certain amount. Simply upload a photo of your national ID or passport, and verification is usually completed within 24 hours.

BetPro supports deposits via mobile banking, e-wallets, and bank transfer. All deposits are credited to your account instantly. Minimum deposit amounts may vary by method.

Withdrawal requests are typically processed within 1–24 hours. Members who have completed KYC enjoy faster withdrawals. Bank transfers may take 1–3 business days.

Wait 10–15 minutes first. If the funds still haven't appeared in your account, contact BetPro live chat with your transaction ID or a screenshot. The support team will resolve it as quickly as possible.

BetPro does not charge any withdrawal fees. However, your bank or mobile banking operator may apply their own charges. Please review the terms of your preferred payment method before making a withdrawal.

The minimum withdrawal amount varies by method. Mobile banking withdrawals typically have a lower minimum. Check the withdrawal page in your account dashboard for the latest information.

BetPro offers: Sports Betting (cricket, football, tennis, kabaddi), Live Casino (baccarat, roulette, blackjack), 500+ slots, fish games, virtual sports, and much more. New games are added regularly.

Live betting means placing bets in real time while a match is in progress. The odds change as the match unfolds. On BetPro, you can follow the live scorecard and bet at the same time. It's far more exciting and popular among strategic players.

In Fish Game, various fish swim across the screen and you shoot them using different weapons. Bigger fish are worth more points. Collect points to earn real rewards. It's hugely popular in Bangladesh. To learn more, visit the Fish Game Page See details.

No — beyond cricket, BetPro also covers football, tennis, badminton, kabaddi, basketball, volleyball, and more. From international leagues to local tournaments, we've got it all. To learn more, Sports Page See details.

Slot game outcomes are determined by an RNG (Random Number Generator), so there is no guaranteed winning strategy. That said, choosing games with a higher RTP (Return to Player) percentage, playing games with bonus features, and sticking to a budget are all good habits.

Register on BetPro and make your first deposit. Your welcome bonus will be credited to your account automatically. Bonus terms and conditions Promotions Page See details.

Withdrawing a bonus requires meeting specific wagering conditions. For example, you may need to use the bonus amount in bets a set number of times. All terms and conditions are Promotions Page Full details are provided there.

Log in to BetPro every day to earn your daily check-in bonus. The bonus amount increases the longer your login streak. It's completely free — no additional deposit required.

When you refer a friend through BetPro's referral program, both of you receive a bonus. Share your referral code — once your friend registers and makes their first deposit, the bonus will be credited. Details Promotions Page available.

Yes, BetPro uses 256-bit SSL encryption. All transactions and personal data are fully encrypted. We follow international security standards and conduct regular security audits.

Go to the "Security" section in your account settings and enable "Two-Factor Authentication". At login, you'll need to enter both your password and a one-time OTP sent to your mobile. This significantly increases the security of your account.

No. BetPro representatives will never ask for your password or OTP by phone, message, or email. If anyone requests this information, it is a scam. Report it to BetPro support immediately.

Change your password immediately and enable 2FA. Go to "Active Sessions" in your account settings and terminate any unrecognized sessions. Then contact BetPro support with the full details so we can take further action.

BetPro Android & iOS App Download Page Android users can download the APK file, and iOS users can install the app from the App Store.

Go to your phone's settings and enable the "Unknown Sources" or "Install from unknown sources" option. Then try installing the APK file again. For a detailed installation guide, download page available.

Yes, a single account lets you log in on the website, Android app, and iOS app. Your balance, bonuses, and betting history stay synchronized in real time across all devices.

Some features may not work on older versions, and there may be security risks. BetPro always recommends installing the latest update. If you see an update notification when opening the app, update immediately.