BetPro believes gaming is entertainment, not addiction. On this page, you'll find all our responsible gaming tools, warning signs to watch for, and ways to get help.
These tools are here for you and your safety. Use them whenever you need.
Set your own daily, weekly, or monthly deposit cap. Reducing your limit takes effect immediately; increasing it requires a 24-hour waiting period.
Set your own limit on how much you can wager at a time. Playing within a budget means playing with peace of mind.
Set a time limit for your sessions. When the time is up, BetPro will notify you or log you out automatically.
If you need a short break, set a cooldown period of 24 hours up to 30 days. You won't be able to log in to your account during this time.
For a longer break from gaming, activate self-exclusion for anywhere between 3 months and 5 years. Choosing to do so is a sign of strength.
Receive regular activity updates — how long you've been playing, how much you've won or lost. Staying informed is the first step toward responsible gaming.
Responsible gaming means enjoying gaming as a form of entertainment — in moderation, within your means, and entirely by your own choice. BetPro always wants its members to play and have fun, without gaming ever becoming an addiction.
Gaming can be a fantastic form of entertainment — betting while watching a cricket match, playing slots with friends, or feeling the thrill of Live Casino. But it's only enjoyable when you're in control. BetPro's responsible gaming policy is here to help you stay that way.
Online gaming is growing fast in Bangladesh — and so are gaming-related problems. Research shows that a small but significant portion of online players lose control at some point. It's not a personal failing; it's a mental health issue, and it can be addressed.
BetPro believes a responsible platform does more than offer games — it takes active steps to protect its members' wellbeing. That's why we don't just write policies; we build tools that actually work.
Many people think admitting a problem is a sign of weakness — but it's actually the opposite. Asking for help takes real courage. BetPro's support team is here to help, not to judge.
If you feel your gaming is getting out of control, contact us via Live Chat or activate Self-Exclusion right away. Remember – taking a break doesn't mean it's over; it's simply a way to take better care of yourself.
Keep in Mind: Activating self-exclusion at BetPro is quick and straightforward — just a few seconds via Live Chat or your account settings.
Repeatedly betting more than your set budget
Placing more bets to try to recover lost money
Wanting to stop gaming but finding you can't
Hiding your gaming from family and friends
Skipping work, study, or sleep because of gaming
Betting with borrowed money or funds you need for essentials
Feeling restless or anxious when you're not gaming
Lying or hiding the truth about your gaming
If several of the signs above apply to you, contact BetPro Support now or activate self-exclusion.
Log in to your account on the BetPro app or website.
From the top menu, open "My Account" → "Responsible Gaming" section.
Set a deposit limit, session limit, or self-exclusion — whatever you need.
Confirm with OTP. Protective changes take effect immediately.
Our Responsible Gaming team is available 24/7 via Bengali Live Chat and here for you every step of the way.
Ask yourself these questions honestly — no one else will know, this is just for you. If most of your answers are "yes," start using BetPro's responsible gaming tools.
This self-assessment is for awareness only and is not a substitute for professional help. If you have serious concerns, please consult a mental health professional.
Answer each question honestly:
1. Did you spend more than your set budget last month?
2. Has gaming caused any issues with your family?
3. Have you placed more bets in an attempt to recover money you've lost?
If most of your answers fall under the first or second option, please reach out to BetPro's Responsible Gaming team.
Register at BetPro and enjoy your gaming experience with peace of mind, backed by our safe gaming tools.